Call Now — (888) 216-9551 — We Respond Fast
Both Heating & Cooling Mode Faults  ·  Heat Pump-Specific Expertise  ·  EPA 608 Certified  ·  Every Repair Guaranteed
Heat Pump Repair · Dunwoody, GA

Heat Pump Repair
in Dunwoody, GA —
Call Us First, We Respond Fast.

Both heating mode and cooling mode faults. Heat pump-specific component diagnosis including reversing valve, defrost system, and supplemental heat. Performance verified in the affected mode. Every repair guaranteed.

Both Heating & Cooling Mode
Reversing Valve Expertise
Defrost System Diagnosis
Guaranteed
Professional Heat Pump Repair

Professional Heat Pump Repair in Dunwoody, GA

Your heat pump is not heating the home correctly in Dunwoody. Or it is producing cool air from the supply registers when the thermostat is set to heat in Dunwoody, GA. Heat pumps provide both heating and cooling from a single system and their faults can present differently depending on which mode the system is operating in at the time in Dunwoody. A heat pump that is not heating in winter may have a completely different fault than a heat pump that is not cooling in summer in Dunwoody, GA.

What makes heat pump diagnosis genuinely different from standard AC or furnace diagnosis is the specific components that heat pumps have that neither standard AC systems nor furnaces have in Dunwoody. The reversing valve that switches the refrigerant flow direction between heating and cooling modes in Dunwoody, GA. The defrost board and defrost sensor that manage the defrost cycle that prevents the outdoor coil from icing over in cold weather in Dunwoody. The supplemental heat strips that provide additional heating capacity when the heat pump alone cannot meet the heating load at low outdoor temperatures in Dunwoody, GA. A technician experienced only with standard AC systems or only with furnaces may misdiagnose heat pump-specific faults in Dunwoody.

MBM diagnoses and repairs heat pump systems throughout Dunwoody, GA in Dunwoody. Both heating mode and cooling mode faults covered in Dunwoody, GA. Heat pump-specific component diagnosis including reversing valve, defrost system, and supplemental heat assessment in Dunwoody. Complete refrigerant circuit diagnosis in both operating modes in Dunwoody, GA. Correct repair with heat pump-rated parts. And performance verified in the affected mode before we leave in Dunwoody. Call now, we respond fast in Dunwoody, GA.

Why Heat Pump Diagnosis Requires Specific Expertise in Dunwoody, GA

The refrigerant circuit in a heat pump operates differently in heating mode than in cooling mode in Dunwoody. The component that is the condenser in cooling mode becomes the evaporator in heating mode in Dunwoody, GA. A technician reading heat pump refrigerant pressures without understanding how they differ between modes may misinterpret a normal heating mode reading as a fault, or miss an actual fault because the reading seems normal compared to cooling mode expectations in Dunwoody.

Call Now — (888) 216-9551
Common Heat Pump Problems We Fix

Common Heat Pump Problems MBM Diagnoses and Repairs in Dunwoody, GA

Heat Pump Not Heating in Cold Weather in Dunwoody

Low refrigerant reducing heating capacity. A reversing valve stuck in or toward cooling position producing inadequate heating output. A defrost system fault allowing the outdoor coil to ice over. Or failed supplemental heat strips not engaging to provide additional heating capacity at low outdoor temperatures in Dunwoody, GA.

Heat Pump Blowing Cool Air in Heating Mode in Dunwoody, GA

A reversing valve stuck in the cooling position is the most common cause, directing refrigerant flow in the cooling direction regardless of the thermostat's heating command in Dunwoody. Low refrigerant can also produce cool supply air in heating mode. Emergency heat mode activated on the thermostat without the heat pump operating is another possibility in Dunwoody, GA.

Heat Pump Not Cooling in Summer in Dunwoody

Low refrigerant reducing cooling capacity. A dirty or blocked outdoor coil reducing heat rejection efficiency. A failed outdoor fan allowing the coil to overheat. A failed compressor. A reversing valve that is partially stuck may also reduce cooling efficiency in Dunwoody, GA.

Heat Pump Running Constantly Without Reaching Setpoint in Dunwoody, GA

In heating mode, low refrigerant, a defrost system problem keeping the outdoor coil partially iced, or an undersized system for the specific climate's heating demands in Dunwoody. In cooling mode, similar causes apply as with standard AC systems in Dunwoody, GA.

Heat Pump Not Defrosting Correctly in Dunwoody

A defrost system fault preventing defrost cycles from occurring or completing causes the outdoor coil to ice over completely in Dunwoody, GA. Low refrigerant can also cause outdoor coil icing. Heavy ice accumulation significantly reduces heat pump heating efficiency and warrants prompt service in Dunwoody.

Heat Pump Short Cycling in Dunwoody, GA

A failing capacitor causing the compressor to struggle at startup. Incorrect refrigerant charge causing safety switch trips. A defrost system issue causing unnecessary defrost cycles that interrupt normal operation. Or a control system fault producing premature shutdown commands in Dunwoody.

Heat Pump-Specific Components

Heat Pump-Specific Components MBM Diagnoses and Repairs in Dunwoody, GA

Reversing Valve — The Component That Switches Modes in Dunwoody

The reversing valve changes the direction of refrigerant flow between heating and cooling modes in Dunwoody, GA. A reversing valve stuck in one position prevents the system from operating correctly in the other mode in Dunwoody. A partially stuck reversing valve reduces efficiency in one or both modes in Dunwoody, GA. MBM diagnoses reversing valve faults as a standard component of every heat pump service in Dunwoody.

Defrost Board and Defrost Sensor in Dunwoody, GA

The defrost board monitors the outdoor coil temperature and initiates defrost cycles when needed in Dunwoody. A failed defrost sensor sending incorrect temperature readings causes either defrost cycles that never occur or defrost cycles that run constantly in Dunwoody, GA. MBM diagnoses defrost system faults by assessing both the board and sensor performance in Dunwoody.

Supplemental Heat Strips and Sequencers in Dunwoody

Supplemental heat strips provide electric resistance heating when the heat pump alone cannot meet the heating load at low outdoor temperatures in Dunwoody, GA. Failed heat strips produce reduced heating capacity at low outdoor temperatures in Dunwoody. Failed sequencers prevent heat strips from activating in the correct sequence in Dunwoody, GA.

Refrigerant Circuit in Both Modes in Dunwoody, GA

The refrigerant circuit in a heat pump operates at different pressures in heating and cooling mode in Dunwoody. MBM assesses heat pump refrigerant pressures in the mode where the fault is presenting with the mode-appropriate pressure expectations in mind in Dunwoody, GA.

Dual-Mode Control System and Thermostat in Dunwoody

The heat pump thermostat and control system manage the transition between modes, the engagement of supplemental heat, and the defrost cycle in Dunwoody, GA. A control system fault can produce a wide range of heat pump symptoms in Dunwoody.

Outdoor Unit Components in Cold Weather in Dunwoody, GA

The outdoor fan motor, capacitor, and contactor are exposed to cold temperatures in heating season that affect their performance differently than in cooling season in Dunwoody. MBM assesses outdoor unit components in the context of the operating conditions during the service visit in Dunwoody, GA.

Call Now — (888) 216-9551
How Heat Pumps Work Differently

How Heat Pump Operation Differs From Standard AC in Dunwoody, GA

How a Heat Pump Provides Both Heating and Cooling in Dunwoody

A standard air conditioner moves heat from indoors to outdoors in one direction in Dunwoody, GA. A heat pump does the same in cooling mode but adds the ability to reverse that process in heating mode, moving heat from the outdoor air into the home in Dunwoody. In heating mode, the outdoor unit extracts heat from the outdoor air even when outdoor temperatures are well below freezing in Dunwoody, GA.

What the Reversing Valve Does and Why It Matters in Dunwoody, GA

The reversing valve is the mechanism that makes the heat pump's dual-mode capability possible in Dunwoody. Most heat pumps energize the reversing valve in cooling mode and allow it to relax to its natural position in heating mode in Dunwoody, GA. Stuck in the cooling position produces inadequate or no heating in Dunwoody. Stuck in the heating position produces inadequate or no cooling in Dunwoody, GA.

Why Heat Pump Heating Feels Different From Furnace Heat in Dunwoody, GA

A gas furnace produces supply air temperatures of 120 to 140 degrees Fahrenheit in Dunwoody. A heat pump in heating mode produces supply air temperatures of 90 to 100 degrees Fahrenheit under normal operating conditions in Dunwoody, GA. The heat pump supply air feels cooler than gas furnace supply air even when the heat pump is operating correctly in Dunwoody. This often leads homeowners to believe the heat pump is not heating when it actually is in Dunwoody, GA. If the supply air temperature is below 85 to 90 degrees Fahrenheit in mild weather, a fault investigation is warranted in Dunwoody.

How the Defrost Cycle Works and When It Should Run in Dunwoody, GA

During a defrost cycle, you may notice steam rising from the outdoor unit as the ice melts in Dunwoody. The outdoor fan may stop running during defrost in Dunwoody, GA. The supply air temperature indoors may drop temporarily as the heat pump diverts energy to the outdoor defrost in Dunwoody. These are all normal defrost cycle characteristics in Dunwoody, GA. A correctly functioning defrost system runs for a few minutes every hour or two in conditions that produce frost accumulation, then returns to normal heating operation in Dunwoody.

Our Repair Process

MBM's Heat Pump Repair Process in Dunwoody, GA

1

Complete System Assessment in Both Operating Modes in Dunwoody

MBM's technician performs a complete system assessment with heat pump-specific diagnostics in Dunwoody, GA. Refrigerant pressure assessment in the mode where the fault is presenting. Reversing valve operation assessment. Defrost board and sensor assessment. Supplemental heat strip and sequencer testing in Dunwoody.

2

Heat Pump-Specific Fault Identification in Dunwoody, GA

The specific fault is identified through systematic heat pump-specific testing in Dunwoody. The failed or failing component. Why it is producing the symptom in the affected operating mode. Any secondary effects the fault has produced in Dunwoody, GA.

3

Plain-Language Explanation and Upfront Pricing in Dunwoody

Our technician explains the specific fault in plain language before any repair work begins in Dunwoody, GA. The specific component. Why it failed. What the correct repair involves. And what it costs in Dunwoody. You decide with full information in Dunwoody, GA.

4

Correct Repair With Heat Pump-Rated Parts in Dunwoody, GA

MBM performs every heat pump repair using the correct replacement parts for the specific system and fault in Dunwoody. Reversing valves, defrost boards, and heat pump-specific electrical components replaced with correctly rated parts in Dunwoody, GA.

5

Performance Verified in the Affected Mode in Dunwoody

After repair, MBM verifies system performance in the mode where the fault was presenting in Dunwoody, GA. The heat pump is producing correct supply air temperature in heating or cooling mode as appropriate. Refrigerant pressures are within the mode-appropriate specification in Dunwoody.

Why MBM

Why Choose MBM for Heat Pump Repair in Dunwoody, GA

Heat Pump-Specific Diagnostic Expertise in Dunwoody

MBM's technicians understand the specific components and operating characteristics that distinguish heat pump diagnosis from standard AC or furnace diagnosis in Dunwoody, GA. Reversing valve assessment. Mode-appropriate refrigerant pressure interpretation. Defrost system diagnosis. Supplemental heat assessment in Dunwoody.

Both Heating and Cooling Mode Faults Covered in Dunwoody, GA

MBM diagnoses and repairs heat pump faults in both heating mode and cooling mode in Dunwoody. One call for any heat pump fault in any season in Dunwoody, GA.

Licensed and EPA-Certified Technicians in Dunwoody

Every MBM technician is licensed and insured in Dunwoody, GA. EPA 608 certified for refrigerant handling in both heating and cooling mode refrigerant circuit work in Dunwoody.

Every Repair Guaranteed in Dunwoody, GA

Every MBM heat pump repair is guaranteed in Dunwoody. If the repair does not produce the expected result within the guarantee period, we return and address it at no additional charge in Dunwoody, GA.

Call Now — (888) 216-9551
Pricing

Heat Pump Repair Cost in Dunwoody, GA

All pricing confirmed upfront before work begins in Dunwoody. No surprises in Dunwoody, GA.

Capacitor replacement in Dunwoody$150 to $350
Defrost board or sensor replacement in Dunwoody, GA$200 to $500
Supplemental heat strip replacement — per strip in Dunwoody$200 to $500
Sequencer replacement in Dunwoody, GA$150 to $350
Reversing valve replacement in Dunwoody$500 to $1,200
Refrigerant leak repair and recharge in Dunwoody, GA$400 to $1,200
Compressor replacement in Dunwoody$1,200 to $2,500+

Heat pumps have a designed service life of approximately 15 years in most climates in Dunwoody. A system approaching end of designed service life that requires a major repair warrants serious consideration of replacement in Dunwoody, GA. MBM provides an honest assessment of the system's condition and remaining life alongside every major repair recommendation in Dunwoody.

Both modes. Heat pump-specific expertise. Correct parts. Verified result. Guaranteed. MBM in Dunwoody, GA.

Call now, we respond fast in Dunwoody.

Call Now — (888) 216-9551
Service Area

Serving Dunwoody, GA and Surrounding Areas

Downtown Dunwoody

Homes, condos, apartments in Dunwoody, GA

North Dunwoody

Full north-side coverage in Dunwoody, GA

South Dunwoody

All south-side communities in Dunwoody

East Dunwoody

East-end homes and properties in Dunwoody, GA

West Dunwoody

Full west-side coverage in Dunwoody

Surrounding Areas

Call to confirm availability in Dunwoody, GA

Call Now — (888) 216-9551
FAQ

Heat Pump Repair FAQs in Dunwoody, GA

Heat pumps produce supply air temperatures of 90 to 100 degrees Fahrenheit in heating mode under normal operating conditions in Dunwoody. This is cooler than gas furnace supply air and can feel lukewarm relative to furnace heat in Dunwoody, GA. If supply air temperature is below 85 degrees in mild outdoor temperatures, a fault investigation is warranted in Dunwoody.
The reversing valve changes the direction of refrigerant flow between heating and cooling modes in Dunwoody. When it fails stuck in the cooling position, the heat pump produces cooling output regardless of the thermostat's heating command in Dunwoody, GA. A partially stuck reversing valve reduces efficiency in one or both modes in Dunwoody.
Some frost accumulation on the outdoor unit in cold weather is normal and should be cleared by the defrost cycle in Dunwoody. Heavy ice accumulation that is not clearing indicates a defrost system fault that is preventing defrost cycles from occurring or completing in Dunwoody, GA. Low refrigerant can also cause the outdoor coil to ice over in Dunwoody.
Standard heat pumps become less efficient as outdoor temperature drops below freezing in Dunwoody. Most standard heat pumps maintain adequate heating capacity to around 25 to 30 degrees Fahrenheit in Dunwoody, GA. Below that, supplemental heat strips engage to supplement the heat pump's reduced output in Dunwoody.
Heat strips are electric resistance heating elements in the air handler that provide supplemental heating when the heat pump alone cannot meet the heating load in Dunwoody. They engage automatically when outdoor temperature drops below a programmed threshold, typically between 30 and 40 degrees Fahrenheit in Dunwoody, GA.
Heat pumps are designed to run longer cycles than gas furnaces because they produce lower supply air temperatures and need more run time to deliver the same total heat output in Dunwoody. Near-continuous operation in very cold weather is often normal heat pump behavior rather than a fault in Dunwoody, GA. If the system is running continuously without maintaining setpoint, a fault investigation is warranted in Dunwoody.
Yes in most climates in Dunwoody. In cooling mode, a heat pump performs identically to a standard air conditioner in Dunwoody, GA. In heating mode, a heat pump is most efficient in moderate climates and maintains adequate heating capacity with supplemental heat assistance in most cold climates in Dunwoody.
In cooling mode, heat pump refrigerant diagnosis is essentially the same as standard AC diagnosis in Dunwoody. In heating mode, the suction and discharge pressures are at different points in the system and at different expected values than in cooling mode in Dunwoody, GA. A technician familiar only with cooling mode pressure expectations may misinterpret normal heating mode pressures in Dunwoody.
During a defrost cycle, you may notice steam rising from the outdoor unit as the ice melts in Dunwoody. The outdoor fan may stop running during defrost. The supply air temperature indoors may drop temporarily in Dunwoody, GA. These are all normal defrost cycle characteristics in Dunwoody.
A correctly sized and correctly maintained heat pump has a designed service life of approximately 15 years in most climates in Dunwoody. Annual maintenance that keeps the coils clean, maintains correct refrigerant charge, and identifies developing faults helps systems reach the upper end of their service life in Dunwoody, GA.
Heat pump repair costs in Dunwoody range from $150 to $500 for minor repairs including capacitor, defrost sensor, and sequencer replacement, $500 to $1,200 for moderate repairs including reversing valve replacement and refrigerant circuit repair, and $1,200 to $2,500 and above for major repairs including compressor replacement in Dunwoody, GA. All pricing confirmed upfront before work begins in Dunwoody.
Yes. Every MBM heat pump repair is guaranteed in Dunwoody. If the repair does not produce the expected result within the guarantee period, we return and address it at no additional charge in Dunwoody, GA.
Call Today

Heat Pump Not Working Correctly? Call MBM in Dunwoody, GA Today.

Heat pump faults in either heating or cooling mode require technicians who understand how heat pumps operate differently from standard AC systems and furnaces in Dunwoody. MBM diagnoses heat pump-specific faults correctly, repairs with the right parts, and verifies performance in the affected mode before leaving in Dunwoody, GA. Every system type covered. Every season covered. Every repair guaranteed in Dunwoody. Call now, we respond fast in Dunwoody, GA.

Call Now — (888) 216-9551

Our HVAC & Air Duct Services in Dunwoody, GA

Duct SealingHVAC RepairAir Conditioning RepairDryer Vent CleaningFurnace RepairHeat Pump RepairEmergency HVAC RepairCommercial HVAC RepairHVAC InstallationHVAC Replacement

Serving These Locations

Air Duct Cleaning Splendora, TXAir Duct Cleaning California City, CAAir Duct Cleaning Pacific City, ORAir Duct Cleaning Donna, TXAir Duct Cleaning Hurleyville, NYAir Duct Cleaning Aliquippa, PAAir Duct Cleaning Martinsville, VAAir Duct Cleaning St. Helen, MIAir Duct Cleaning Miami Lakes, FLAir Duct Cleaning Owasso, OKAir Duct Cleaning Burbank, WAAir Duct Cleaning Mechanicsburg, PAAir Duct Cleaning Sun Lakes, AZAir Duct Cleaning North Haledon, NJAir Duct Cleaning Dyer, TNAir Duct Cleaning Logan, IAAir Duct Cleaning San Jacinto, CAAir Duct Cleaning New Hope, MNAir Duct Cleaning Gila Bend, AZAir Duct Cleaning Coronita, CAAir Duct Cleaning Preston, IAAir Duct Cleaning Coalfield, TNAir Duct Cleaning Dobbs Ferry, NYAir Duct Cleaning West Whittier-Los Nietos, CAAir Duct Cleaning Morgantown, KYAir Duct Cleaning Casper, WYAir Duct Cleaning Northfield, OHAir Duct Cleaning Cabot, ARAir Duct Cleaning Capron, ILAir Duct Cleaning Mcleansville, NCAir Duct Cleaning Marbleton, WYAir Duct Cleaning Britton, SDAir Duct Cleaning Spring Hill, TNAir Duct Cleaning Georgetown, CTAir Duct Cleaning Columbia Heights, MNAir Duct Cleaning Depew, NYAir Duct Cleaning Whitewater, CAAir Duct Cleaning West Chicago, ILAir Duct Cleaning Wheatley Heights, NYAir Duct Cleaning White Pine, TNAir Duct Cleaning Edgewood, MDAir Duct Cleaning Waymart, PAAir Duct Cleaning Charleroi, PAAir Duct Cleaning Delisle, MSAir Duct Cleaning Wilton, IAAir Duct Cleaning Faith, NCAir Duct Cleaning Sun Prairie, MTAir Duct Cleaning Villa Park, ILAir Duct Cleaning Gretna, LAAir Duct Cleaning Lake Wazeecha, WI