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Both Heating & Cooling Mode Faults  ·  Heat Pump-Specific Expertise  ·  EPA 608 Certified  ·  Every Repair Guaranteed
Heat Pump Repair · Doraville, GA

Heat Pump Repair
in Doraville, GA —
Call Us First, We Respond Fast.

Both heating mode and cooling mode faults. Heat pump-specific component diagnosis including reversing valve, defrost system, and supplemental heat. Performance verified in the affected mode. Every repair guaranteed.

Both Heating & Cooling Mode
Reversing Valve Expertise
Defrost System Diagnosis
Guaranteed
Professional Heat Pump Repair

Professional Heat Pump Repair in Doraville, GA

Your heat pump is not heating the home correctly in Doraville. Or it is producing cool air from the supply registers when the thermostat is set to heat in Doraville, GA. Heat pumps provide both heating and cooling from a single system and their faults can present differently depending on which mode the system is operating in at the time in Doraville. A heat pump that is not heating in winter may have a completely different fault than a heat pump that is not cooling in summer in Doraville, GA.

What makes heat pump diagnosis genuinely different from standard AC or furnace diagnosis is the specific components that heat pumps have that neither standard AC systems nor furnaces have in Doraville. The reversing valve that switches the refrigerant flow direction between heating and cooling modes in Doraville, GA. The defrost board and defrost sensor that manage the defrost cycle that prevents the outdoor coil from icing over in cold weather in Doraville. The supplemental heat strips that provide additional heating capacity when the heat pump alone cannot meet the heating load at low outdoor temperatures in Doraville, GA. A technician experienced only with standard AC systems or only with furnaces may misdiagnose heat pump-specific faults in Doraville.

MBM diagnoses and repairs heat pump systems throughout Doraville, GA in Doraville. Both heating mode and cooling mode faults covered in Doraville, GA. Heat pump-specific component diagnosis including reversing valve, defrost system, and supplemental heat assessment in Doraville. Complete refrigerant circuit diagnosis in both operating modes in Doraville, GA. Correct repair with heat pump-rated parts. And performance verified in the affected mode before we leave in Doraville. Call now, we respond fast in Doraville, GA.

Why Heat Pump Diagnosis Requires Specific Expertise in Doraville, GA

The refrigerant circuit in a heat pump operates differently in heating mode than in cooling mode in Doraville. The component that is the condenser in cooling mode becomes the evaporator in heating mode in Doraville, GA. A technician reading heat pump refrigerant pressures without understanding how they differ between modes may misinterpret a normal heating mode reading as a fault, or miss an actual fault because the reading seems normal compared to cooling mode expectations in Doraville.

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Common Heat Pump Problems We Fix

Common Heat Pump Problems MBM Diagnoses and Repairs in Doraville, GA

Heat Pump Not Heating in Cold Weather in Doraville

Low refrigerant reducing heating capacity. A reversing valve stuck in or toward cooling position producing inadequate heating output. A defrost system fault allowing the outdoor coil to ice over. Or failed supplemental heat strips not engaging to provide additional heating capacity at low outdoor temperatures in Doraville, GA.

Heat Pump Blowing Cool Air in Heating Mode in Doraville, GA

A reversing valve stuck in the cooling position is the most common cause, directing refrigerant flow in the cooling direction regardless of the thermostat's heating command in Doraville. Low refrigerant can also produce cool supply air in heating mode. Emergency heat mode activated on the thermostat without the heat pump operating is another possibility in Doraville, GA.

Heat Pump Not Cooling in Summer in Doraville

Low refrigerant reducing cooling capacity. A dirty or blocked outdoor coil reducing heat rejection efficiency. A failed outdoor fan allowing the coil to overheat. A failed compressor. A reversing valve that is partially stuck may also reduce cooling efficiency in Doraville, GA.

Heat Pump Running Constantly Without Reaching Setpoint in Doraville, GA

In heating mode, low refrigerant, a defrost system problem keeping the outdoor coil partially iced, or an undersized system for the specific climate's heating demands in Doraville. In cooling mode, similar causes apply as with standard AC systems in Doraville, GA.

Heat Pump Not Defrosting Correctly in Doraville

A defrost system fault preventing defrost cycles from occurring or completing causes the outdoor coil to ice over completely in Doraville, GA. Low refrigerant can also cause outdoor coil icing. Heavy ice accumulation significantly reduces heat pump heating efficiency and warrants prompt service in Doraville.

Heat Pump Short Cycling in Doraville, GA

A failing capacitor causing the compressor to struggle at startup. Incorrect refrigerant charge causing safety switch trips. A defrost system issue causing unnecessary defrost cycles that interrupt normal operation. Or a control system fault producing premature shutdown commands in Doraville.

Heat Pump-Specific Components

Heat Pump-Specific Components MBM Diagnoses and Repairs in Doraville, GA

Reversing Valve — The Component That Switches Modes in Doraville

The reversing valve changes the direction of refrigerant flow between heating and cooling modes in Doraville, GA. A reversing valve stuck in one position prevents the system from operating correctly in the other mode in Doraville. A partially stuck reversing valve reduces efficiency in one or both modes in Doraville, GA. MBM diagnoses reversing valve faults as a standard component of every heat pump service in Doraville.

Defrost Board and Defrost Sensor in Doraville, GA

The defrost board monitors the outdoor coil temperature and initiates defrost cycles when needed in Doraville. A failed defrost sensor sending incorrect temperature readings causes either defrost cycles that never occur or defrost cycles that run constantly in Doraville, GA. MBM diagnoses defrost system faults by assessing both the board and sensor performance in Doraville.

Supplemental Heat Strips and Sequencers in Doraville

Supplemental heat strips provide electric resistance heating when the heat pump alone cannot meet the heating load at low outdoor temperatures in Doraville, GA. Failed heat strips produce reduced heating capacity at low outdoor temperatures in Doraville. Failed sequencers prevent heat strips from activating in the correct sequence in Doraville, GA.

Refrigerant Circuit in Both Modes in Doraville, GA

The refrigerant circuit in a heat pump operates at different pressures in heating and cooling mode in Doraville. MBM assesses heat pump refrigerant pressures in the mode where the fault is presenting with the mode-appropriate pressure expectations in mind in Doraville, GA.

Dual-Mode Control System and Thermostat in Doraville

The heat pump thermostat and control system manage the transition between modes, the engagement of supplemental heat, and the defrost cycle in Doraville, GA. A control system fault can produce a wide range of heat pump symptoms in Doraville.

Outdoor Unit Components in Cold Weather in Doraville, GA

The outdoor fan motor, capacitor, and contactor are exposed to cold temperatures in heating season that affect their performance differently than in cooling season in Doraville. MBM assesses outdoor unit components in the context of the operating conditions during the service visit in Doraville, GA.

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How Heat Pumps Work Differently

How Heat Pump Operation Differs From Standard AC in Doraville, GA

How a Heat Pump Provides Both Heating and Cooling in Doraville

A standard air conditioner moves heat from indoors to outdoors in one direction in Doraville, GA. A heat pump does the same in cooling mode but adds the ability to reverse that process in heating mode, moving heat from the outdoor air into the home in Doraville. In heating mode, the outdoor unit extracts heat from the outdoor air even when outdoor temperatures are well below freezing in Doraville, GA.

What the Reversing Valve Does and Why It Matters in Doraville, GA

The reversing valve is the mechanism that makes the heat pump's dual-mode capability possible in Doraville. Most heat pumps energize the reversing valve in cooling mode and allow it to relax to its natural position in heating mode in Doraville, GA. Stuck in the cooling position produces inadequate or no heating in Doraville. Stuck in the heating position produces inadequate or no cooling in Doraville, GA.

Why Heat Pump Heating Feels Different From Furnace Heat in Doraville, GA

A gas furnace produces supply air temperatures of 120 to 140 degrees Fahrenheit in Doraville. A heat pump in heating mode produces supply air temperatures of 90 to 100 degrees Fahrenheit under normal operating conditions in Doraville, GA. The heat pump supply air feels cooler than gas furnace supply air even when the heat pump is operating correctly in Doraville. This often leads homeowners to believe the heat pump is not heating when it actually is in Doraville, GA. If the supply air temperature is below 85 to 90 degrees Fahrenheit in mild weather, a fault investigation is warranted in Doraville.

How the Defrost Cycle Works and When It Should Run in Doraville, GA

During a defrost cycle, you may notice steam rising from the outdoor unit as the ice melts in Doraville. The outdoor fan may stop running during defrost in Doraville, GA. The supply air temperature indoors may drop temporarily as the heat pump diverts energy to the outdoor defrost in Doraville. These are all normal defrost cycle characteristics in Doraville, GA. A correctly functioning defrost system runs for a few minutes every hour or two in conditions that produce frost accumulation, then returns to normal heating operation in Doraville.

Our Repair Process

MBM's Heat Pump Repair Process in Doraville, GA

1

Complete System Assessment in Both Operating Modes in Doraville

MBM's technician performs a complete system assessment with heat pump-specific diagnostics in Doraville, GA. Refrigerant pressure assessment in the mode where the fault is presenting. Reversing valve operation assessment. Defrost board and sensor assessment. Supplemental heat strip and sequencer testing in Doraville.

2

Heat Pump-Specific Fault Identification in Doraville, GA

The specific fault is identified through systematic heat pump-specific testing in Doraville. The failed or failing component. Why it is producing the symptom in the affected operating mode. Any secondary effects the fault has produced in Doraville, GA.

3

Plain-Language Explanation and Upfront Pricing in Doraville

Our technician explains the specific fault in plain language before any repair work begins in Doraville, GA. The specific component. Why it failed. What the correct repair involves. And what it costs in Doraville. You decide with full information in Doraville, GA.

4

Correct Repair With Heat Pump-Rated Parts in Doraville, GA

MBM performs every heat pump repair using the correct replacement parts for the specific system and fault in Doraville. Reversing valves, defrost boards, and heat pump-specific electrical components replaced with correctly rated parts in Doraville, GA.

5

Performance Verified in the Affected Mode in Doraville

After repair, MBM verifies system performance in the mode where the fault was presenting in Doraville, GA. The heat pump is producing correct supply air temperature in heating or cooling mode as appropriate. Refrigerant pressures are within the mode-appropriate specification in Doraville.

Why MBM

Why Choose MBM for Heat Pump Repair in Doraville, GA

Heat Pump-Specific Diagnostic Expertise in Doraville

MBM's technicians understand the specific components and operating characteristics that distinguish heat pump diagnosis from standard AC or furnace diagnosis in Doraville, GA. Reversing valve assessment. Mode-appropriate refrigerant pressure interpretation. Defrost system diagnosis. Supplemental heat assessment in Doraville.

Both Heating and Cooling Mode Faults Covered in Doraville, GA

MBM diagnoses and repairs heat pump faults in both heating mode and cooling mode in Doraville. One call for any heat pump fault in any season in Doraville, GA.

Licensed and EPA-Certified Technicians in Doraville

Every MBM technician is licensed and insured in Doraville, GA. EPA 608 certified for refrigerant handling in both heating and cooling mode refrigerant circuit work in Doraville.

Every Repair Guaranteed in Doraville, GA

Every MBM heat pump repair is guaranteed in Doraville. If the repair does not produce the expected result within the guarantee period, we return and address it at no additional charge in Doraville, GA.

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Pricing

Heat Pump Repair Cost in Doraville, GA

All pricing confirmed upfront before work begins in Doraville. No surprises in Doraville, GA.

Capacitor replacement in Doraville$150 to $350
Defrost board or sensor replacement in Doraville, GA$200 to $500
Supplemental heat strip replacement — per strip in Doraville$200 to $500
Sequencer replacement in Doraville, GA$150 to $350
Reversing valve replacement in Doraville$500 to $1,200
Refrigerant leak repair and recharge in Doraville, GA$400 to $1,200
Compressor replacement in Doraville$1,200 to $2,500+

Heat pumps have a designed service life of approximately 15 years in most climates in Doraville. A system approaching end of designed service life that requires a major repair warrants serious consideration of replacement in Doraville, GA. MBM provides an honest assessment of the system's condition and remaining life alongside every major repair recommendation in Doraville.

Both modes. Heat pump-specific expertise. Correct parts. Verified result. Guaranteed. MBM in Doraville, GA.

Call now, we respond fast in Doraville.

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Service Area

Serving Doraville, GA and Surrounding Areas

Downtown Doraville

Homes, condos, apartments in Doraville, GA

North Doraville

Full north-side coverage in Doraville, GA

South Doraville

All south-side communities in Doraville

East Doraville

East-end homes and properties in Doraville, GA

West Doraville

Full west-side coverage in Doraville

Surrounding Areas

Call to confirm availability in Doraville, GA

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FAQ

Heat Pump Repair FAQs in Doraville, GA

Heat pumps produce supply air temperatures of 90 to 100 degrees Fahrenheit in heating mode under normal operating conditions in Doraville. This is cooler than gas furnace supply air and can feel lukewarm relative to furnace heat in Doraville, GA. If supply air temperature is below 85 degrees in mild outdoor temperatures, a fault investigation is warranted in Doraville.
The reversing valve changes the direction of refrigerant flow between heating and cooling modes in Doraville. When it fails stuck in the cooling position, the heat pump produces cooling output regardless of the thermostat's heating command in Doraville, GA. A partially stuck reversing valve reduces efficiency in one or both modes in Doraville.
Some frost accumulation on the outdoor unit in cold weather is normal and should be cleared by the defrost cycle in Doraville. Heavy ice accumulation that is not clearing indicates a defrost system fault that is preventing defrost cycles from occurring or completing in Doraville, GA. Low refrigerant can also cause the outdoor coil to ice over in Doraville.
Standard heat pumps become less efficient as outdoor temperature drops below freezing in Doraville. Most standard heat pumps maintain adequate heating capacity to around 25 to 30 degrees Fahrenheit in Doraville, GA. Below that, supplemental heat strips engage to supplement the heat pump's reduced output in Doraville.
Heat strips are electric resistance heating elements in the air handler that provide supplemental heating when the heat pump alone cannot meet the heating load in Doraville. They engage automatically when outdoor temperature drops below a programmed threshold, typically between 30 and 40 degrees Fahrenheit in Doraville, GA.
Heat pumps are designed to run longer cycles than gas furnaces because they produce lower supply air temperatures and need more run time to deliver the same total heat output in Doraville. Near-continuous operation in very cold weather is often normal heat pump behavior rather than a fault in Doraville, GA. If the system is running continuously without maintaining setpoint, a fault investigation is warranted in Doraville.
Yes in most climates in Doraville. In cooling mode, a heat pump performs identically to a standard air conditioner in Doraville, GA. In heating mode, a heat pump is most efficient in moderate climates and maintains adequate heating capacity with supplemental heat assistance in most cold climates in Doraville.
In cooling mode, heat pump refrigerant diagnosis is essentially the same as standard AC diagnosis in Doraville. In heating mode, the suction and discharge pressures are at different points in the system and at different expected values than in cooling mode in Doraville, GA. A technician familiar only with cooling mode pressure expectations may misinterpret normal heating mode pressures in Doraville.
During a defrost cycle, you may notice steam rising from the outdoor unit as the ice melts in Doraville. The outdoor fan may stop running during defrost. The supply air temperature indoors may drop temporarily in Doraville, GA. These are all normal defrost cycle characteristics in Doraville.
A correctly sized and correctly maintained heat pump has a designed service life of approximately 15 years in most climates in Doraville. Annual maintenance that keeps the coils clean, maintains correct refrigerant charge, and identifies developing faults helps systems reach the upper end of their service life in Doraville, GA.
Heat pump repair costs in Doraville range from $150 to $500 for minor repairs including capacitor, defrost sensor, and sequencer replacement, $500 to $1,200 for moderate repairs including reversing valve replacement and refrigerant circuit repair, and $1,200 to $2,500 and above for major repairs including compressor replacement in Doraville, GA. All pricing confirmed upfront before work begins in Doraville.
Yes. Every MBM heat pump repair is guaranteed in Doraville. If the repair does not produce the expected result within the guarantee period, we return and address it at no additional charge in Doraville, GA.
Call Today

Heat Pump Not Working Correctly? Call MBM in Doraville, GA Today.

Heat pump faults in either heating or cooling mode require technicians who understand how heat pumps operate differently from standard AC systems and furnaces in Doraville. MBM diagnoses heat pump-specific faults correctly, repairs with the right parts, and verifies performance in the affected mode before leaving in Doraville, GA. Every system type covered. Every season covered. Every repair guaranteed in Doraville. Call now, we respond fast in Doraville, GA.

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Our HVAC & Air Duct Services in Doraville, GA

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